Privacy Policy
Effective Date: January 1, 2026
At Nexploro, we believe in "Corporate Clarity" and a human-first approach. This applies to your data as well. We won't overwhelm you with complex legalese that nobody reads. Instead, below is a clear and concise overview of how we protect your information, whether you are just visiting our website or we are launching a project together.
1. Data Controller
The controller of your personal data and your contractual partner is:
We process data in accordance with applicable laws, specifically the General Data Protection Regulation (GDPR).
2. What Data We Collect and Why
We process your data only when necessary to provide our services or ensure the functionality of our website. We distinguish whether you are a visitor, an inquirer, or a client.
A. Inquiries & Communication (Before Collaboration)
When you fill out a contact form or book a discovery call.
- What we collect: Name, email, phone number, company name, Registration ID (IČO), message content.
- Legal Basis: Pre-contractual measures. We need to contact you to discuss your inquiry.
- Newsletter: Sending an inquiry does not subscribe you to our newsletter. If you wish to receive tips and strategies from us, you must give active consent (e.g., by checking a box in the form).
B. Clients & Customers (Active Collaboration)
If you order our services (e.g., Audits, Sprints, WaaS).
- Legal Basis: Performance of a contract and Legitimate Interest.
- Marketing (Soft Opt-in): We view our clients as partners. Based on the so-called "customer exception" (Legitimate Interest), we may occasionally send you emails with news related to the services you have used. You can unsubscribe at any time via the link in the footer of every email.
C. Analytics & Web Security
To ensure site functionality, security, and understand how the website is used.
- What we collect: IP address, technical device parameters (resolution, browser), behavioral data (clicks, mouse movements, viewed sections), and traffic sources.
- Legal Basis: Legitimate Interest (basic measurement and security) or Consent (advanced analytics and ad targeting).
3. Who We Share Data With
We do not sell your data. To ensure the operation of Nexploro, we use verified external providers ("Processors").
Your data may be processed by the following categories of recipients:
| Partner Category | Purpose of Processing |
|---|---|
| Server Infrastructure & Hosting Providers | Physical storage of website data, databases, and email inboxes. |
| Office & Cloud Services | Secure storage of documents, contracts, and internal communication. |
| CRM & Form Systems | Managing inquiries, organizing client data, and communication history. |
| Scheduling Systems | Technical handling of calendars and booking online meetings. |
| Accounting & Invoicing Systems | Issuing invoices, expense tracking, and fulfilling tax obligations. |
| Web Analytics & Measurement | Evaluating traffic and user behavior (statistical and marketing data). |
| Cybersecurity Tools | Data protection, antivirus checks, and infrastructure attack prevention. |
| AI Assistance Services | Tools for efficient text and document processing (always under controller supervision). |
| Consent Management (CMP) | Technical solution for storing your cookie preferences. |
A specific named list of currently used processors will be provided to Data Subjects upon request.
4. Cookies & Tracking
We use cookies to ensure website functionality and analyze traffic.
- Necessary Cookies: Technical cookies required for the website to function. These cannot be turned off.
- Analytical & Marketing Cookies: Help us measure efficiency. These are optional.
Managing Your Consent
For transparent cookie management, we use a specialized tool (CMP). You can open "Cookie Settings" at any time to view detailed cookie types and lifespans, and to change or withdraw your consent.
Cookie Settings5. Your Rights
Under GDPR, you have control over your data. You have the right to:
Access
Find out what data we process about you.
Rectification
Correct inaccurate data.
Erasure
If the reason for processing has passed or you withdraw consent.
Objection
Object to processing based on Legitimate Interest.
Portability
Receive your data in a structured format.
To exercise your rights, contact us at [email protected]. We will address your request as soon as possible, but no later than the statutory deadline of 30 days.
6. Security
We take data security seriously. The website uses encrypted connections (SSL/HTTPS). Access to databases containing personal data is restricted to the Controller only and is protected by strong passwords and Two-Factor Authentication (2FA) wherever technology allows.